NineRadar Support

Support

Email support with your iOS version, app version, and what you were doing (watchlist, alerts, Pro, restore, or account). support@nineradar.com.

About the product

NineRadar shows price-structure counts and historical stats. It is not investment advice.

FAQ

• No alerts: Confirm system notifications, an active Pro plan, and synced watchlist/rules; then wait for the next close or session scan with the app force-quit.
• Restore purchases: Use Restore in Me or Paywall with the same Apple ID that paid. Manage subscription is always in Me and opens Apple’s subscription page.
• Delete cloud account: Available after sign-in. Removes synced watchlist and alert rules from our servers. The on-device journal remains local unless you also use Clear all data.
• Clear all data on this device: In Me, this wipes the local watchlist, journal, alerts, scan tasks, and anonymous device id. If you are signed in, the cloud account is deleted too. App Store subscriptions stay with your Apple ID — use Restore purchases.
• Watchlist cap: Free holds eight names; Pro lifts the cap and opens full-market radar plus remote push.
• Price differences: Structure counts use adjusted close samples; always confirm orders with your broker.

Contact

Write to support@nineradar.com · https://nineradar.com/support